Stiles Property Management
Administrative Assistant Miami
Provides assistance to the Property Manager and in all administrative aspects of building management including A/P, A/R, typing, filing, telephone coverage, report completion and projects as assigned. Serves as liaison between property, regional and corporate office, vendors and tenants.
- Answer all incoming telephone lines. Ensure that phones are tended to by 8:00 am each morning and forwarded at 5:00 pm each evening.
- Determine urgency and respond to all inquiries/requests promptly. Prepare work order requests and dispatch promptly. Track completion and follow-up on open work order requests daily and report findings of any chronic unresolved service requests to Property Manager.
- Greet office visitors in a friendly and professional manner, offer visitors refreshments, and maintain receptionist desk, reception area, kitchen, copy room and conference room in a neat and organized manner.
- Open and stamp all incoming mail and distribute accordingly daily. Handle all outgoing mail.
- Coordinate maintenance service for all office equipment, order and maintain office supply inventory, and maintain postage meter.
- Initiate tenant notifications of all building activities, initiate security notifications of events requiring security assistance.
- Coordinate tenant parties and Christmas decorations.
- Order tenant signage, update web directory.
- Prepare monthly tenant invoices to include credits, write-offs, and miscellaneous billings (i.e., electrical, OT HVAC, building services, late fees, etc.) and forward copies of all invoices to Accountant in charge of property promptly.
- Code all incoming invoices timely and submit to Assistant Property Manager for processing.
- Ensure all tenant and vendor certificate of insurance are updated and filed in accordance with the Stiles Management standards. Utilize a tickler system to maintain and record certificates. Send reminder letters and make phone calls as necessary and update expiration dates in Vendor Insurance Spreadsheet.
- Provide assistance to the Property Manager in preparation of budget and business plan as necessary.
- Maintain property management filing system, lease files, a/p files, construction files, vendor contract files in a current and organized fashion.
- Maintain the Building Access Card System data base in a current and organized fashion. All access card activations, deactivations or changes need to be completed on a daily basis. Create an invoice for every new card that is issued and provide the parking vendor with a copy of all access card invoices to enable them to track all monies due. Update the Access Card List as needed and submit updated copies to the security guards and to the garage cashiers.
- In general, perform administrative duties as required for the Property Manager.
- Other projects and duties as assigned by the Property Manager, Senior Engineer and Regional or Corporate offices.
- Type: full-time
- Education: Associate's Degree
- Minimum Experience: 5 years
- Reference ID: Admin - FTL
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Assistant Property Manager Tampa
Assists the Property Manager in the day to day operation of the property by providing administrative support and maintaining general knowledge of the overall operations.
- Assists and administers lease agreements
- Maintains quality tenant relations and builds positive relationships with tenants via phone or email. Inspect properties when directed by Manager
- Assists with implementation of preventative maintenance programs working with Stiles Maintenance and Contractors
- Collects monthly rent payments, contacts delinquent tenants
- Follows up on all maintenance requests and assists tenants with operation questions and concerns
- Assists in budget preparation, information gathering and data input
- Assists in the preparation of new projects gathering information for operating and start-up budgets
- Completes weekly timesheets
- Completes the monthly reports for the Managers approval. Coordinate with Accounting Department on property accounting issues (i.e. rental charges, invoicing, reconciliation’s, tenant billing and invoicing processing)
- Process tenant reimbursements (card applications, invoices, conference room) to accounting and generate individual invoices for each tenant
- Performs vacant space inspections
- Monitor and dispatch maintenance services via Workspeed as necessary and advises manager of work activity
- Complete Welcome Tenant Packages, Rental Commencement Letters and Tenant Space turnover
- Coordinates tenant move-ins and move-outs
- Maintain emergency notification list from tenants and vendors
- Answer incoming calls
- Open, date stamp, distribute daily mail
- Order office supplies
- Maintain office equipment leases; coordinate repairs
- Maintain staff meeting minutes
- Maintain inventory lists
- Maintain filing current
- Draft tenant newsletters
- Responsible for maintenance of:
- Emergency Procedures
- Tenant Information Handbook
- Standard Operating Procedures Manual
- Emergency contact lists (tenant, vendor & staff)
- Tenant & Vendor Insurance Reports
- Tenant Occupational License
- Review for accuracy:
- Lease Abstracts
- Lease Commission invoices / matches agreement
- Maintains and Reports Risk Management Policies and Incidents – immediately upon occurrence
- Verify completeness of property files and property binders
- Maintains good relations with:
- Tenants
- Vendors
- Brokers
- Work with office members to achieve objectives
- Prepare vendor contracts
- Maintain vendors insurance current and consistent with contract requirements
- Maintain vendor information
- contract start date
- certificate of insurance information
- send W-9 to vendor for completion
- File W-9 in binder and vendor file
- Set up and maintain vendor files
- Handle tenant complaints
- Maintain key system logs
- Ensure signage for new tenants is obtained
- Code payables and input for manager’s approval
- Set up and maintain lease and property files
- Maintain tenant insurance current and consistent with lease requirements
- Send and file tenant rent statements monthly
- Initiate tenant lobby events
- Order tenant anniversary lunches/gifts
- Respond to tenant & vendor inquiries
- Maintain and prepare security after hours log
- Maintain tenant conference room reservations
- Maintain and update cleaning log
- Review security log and note items of concern and generate work-orders
- Process card access applications and make cards
- Other duties may be assigned which are consistent with the position.
- Type: full-time
- Education: Minimum of an Associates Degree preferred.
- Minimum Experience: 1-3 years experience, preferably with commercial property management.
- Reference ID: APM - Tampa
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Assistant Property Manager Miami
The Assistant Property Manager will help oversee and manage the day-to-day operations the Stations, Buildings, Yards, etc. by facilitating building repairs, monitoring daily subcontractor performance, and reporting deficiencies to the Facility Manager’s.
- Scheduling and assigning duties in carpentry, electrical, painting, plumbing, HVAC, roofing, and other trades.
- Monitor landscaping, office, janitorial, housekeeping, and maintenance performance through monthly site inspections. Corrective opportunities will be reported as necessary through Building Engines
- Provide supportive response to emergency maintenance requests as required and troubleshoot issues to determine cause and solution. Annual budgets will be developed by the APM with help, oversight, and final review from the FM’s.
- The APM will help maintain accurate inventory reports, policies, timesheets, and perform other administrative tasks as assigned.
- Monitoring Building Engines for the timely completion of Preventative tasks to ensure work is performed in accordance with OEM requirements, owner’s manuals, and warranty specification.
- Create other forms, tracking documents, letters, and spreadsheets to help ensure orderly administrative operations.
- Create work orders and track all extra work projects using Building Engines MMS.
- After contract execution, APM will coordinate work with the admin team and field staff.
- Create calendar invites and include appropriate team members for all work.
- Create Safety Plans as required.
- Report and escalate issues to Project Manager/Station Maintenance Manager such as delayed projects, projects over-budget, etc.
- Work directly with the FM, Station Maintenance Manager to assist on projects for Tril Rail
- Maintain relationships with third parties/vendors. Acts as a liaison between Stiles / Vendors / Herzog / SFRTA.
- Ensure contractors have the appropriate cards issued by SFRTA for Rail Safety Training for Roadway Worker Protection. Coordinate with Stiles Facility Manager to schedule safety training classes for contractors when needed.
- Manage and update Building Engines; reassign Service Requests, Inspections, Work Orders and Preventative Maintenance as needed
- Run and review MMS and PIS reports daily to ensure compliance with contract terms and close out open work orders daily.
- Comply with all On-Call procedures (approx. every 5 weeks)
- Perform monthly Station/Facility Inspections
- Forward COMPLETED elevator work orders to Elevator Company Dispatch and request resolution email to be sent within one (1) hour.
- Attend operations meetings and help prepare for meetings:
- Provide work-in-progress updates for Extra Work projects.
- Other duties as assigned.
- Type: full-time
- Education: Associate's Degree
- Minimum Experience: 1-3 years experience in commercial property management
- Reference ID: APM - Tri Rail
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Building Engineer Orlando
Supports the Property Manager in the day-to-day operation of the property/ies by providing support on building systems, ensuring all systems are being maintained at the highest recommended level, overseeing construction, and assisting in any other physical plant operation of the building.
- Must have knowledge of HVAC systems/chillers, fire control, standby generator, security systems and energy management systems.
- Knowledge of LEED/green sustainable practices for office building systems.
- Perform this role with professionalism, enforcing Stiles Corporation’s standard of conduct, policies with employees and sub-contractors.
- Initiate preventative maintenance programs.
- Supervise junior maintenance personnel.
- Plans weekly work schedule.
- Monitors inventory and purchases materials as needed.
- Ensures contractors comply with contract specifications.
- Performs work orders as assigned by management.
- Monitors property condition and reports to Manager.
- Provides service to tenant.
- Responsible for all aspects of building operations including: Life safety systems, lighting systems, HVAC system, generator system, plumbing and security systems and any other task that management deems necessary.
- Initiates preventative maintenance programs.
- Supervise maintenance personnel, training, scheduling, safety procedures.
- Hire maintenance candidates. Committed to maintaining a work environment that is free from all forms of discrimination.
- Monitoring inventory and purchases, tenant work orders, sub contractors performance and quality of maintenance work.
- Evaluates Bids and means and motives.
- Type: full-time
- Education:
- Minimum Experience: 3-5 years experience. Education or equivalent training. Knowledge of standard building equipment and machinery, especially HVAC systems/chillers
- Reference ID: Bldg Egr (MIA)
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Building Engineer Tampa
Supports the Property Manager in the day-to-day operation of the property/ies by providing support on building systems, ensuring all systems are being maintained at the highest recommended level, overseeing construction, and assisting in any other physical plant operation of the building.
- Must have knowledge of HVAC systems/chillers, fire control, standby generator, security systems and energy management systems.
- Knowledge of LEED/green sustainable practices for office building systems.
- Perform this role with professionalism, enforcing Stiles Corporation’s standard of conduct, policies with employees and sub-contractors.
- Initiate preventative maintenance programs.
- Supervise junior maintenance personnel.
- Plans weekly work schedule.
- Monitors inventory and purchases materials as needed.
- Ensures contractors comply with contract specifications.
- Performs work orders as assigned by management.
- Monitors property condition and reports to Manager.
- Provides service to tenant.
- Responsible for all aspects of building operations including: Life safety systems, lighting systems, HVAC system, generator system, plumbing and security systems and any other task that management deems necessary.
- Initiates preventative maintenance programs.
- Supervise maintenance personnel, training, scheduling, safety procedures.
- Hire maintenance candidates. Committed to maintaining a work environment that is free from all forms of discrimination.
- Monitoring inventory and purchases, tenant work orders, sub contractors performance and quality of maintenance work.
- Evaluates Bids and means and motives.
- Type: part-time
- Education:
- Minimum Experience: 3-5 years experience. Education or equivalent training. Knowledge of standard building equipment and machinery, especially HVAC systems/chillers
- Reference ID: Bldg Egr (Orlando)
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Maintenance Worker Orlando
Primary responsibility is to complete all tasks as directed by Property Management with minimum supervision and to report any condition affecting building structure or safety.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Painting and sweeping of common areas, mechanical rooms, equipment rooms.
- Replace light bulbs and ballasts/ Adjust time clocks.
- Monitors inventory and purchases materials as needed.
- Initiates preventative maintenance programs and maintains property inspection logs.
- Committed to maintaining a work environment that is free from all forms of discrimination.
- Monitoring inventory and purchases, tenant work orders, sub-contractors performance and quality of maintenance work.
- Performs general maintenance.
- Performs work orders as assigned by management.
- Monitors property condition and reports to Manager.
- Performs occasional pressure cleaning.
- Basic knowledge of plumbing and electrical.
OTHER SKILLS and ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to stand, walk, and sit and to use hands to handle, or feel tools, or controls; to reach with hands and arms; and talk or hear. Climb and work from ladders. The employee must lift and/or move up to more than 75 pounds. Specific vision abilities required by this job include close, distant, color, peripheral, vision as well as depth perception and the ability to adjust focus. Position requires working outdoors for extended periods.
- Type: full-time
- Education: 2-4 years related work experience.
- Minimum Experience: Education or equivalent training, High School Diploma or GED equivalent.
- Reference ID: Maint Worker
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Maintenance Worker Ft. Lauderdale
Primary responsibility is to complete all tasks as directed by Property Management with minimum supervision and to report any condition affecting building services and tenant comfort or safety. Position includes traveling to multiple properties in the portfolio.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
• Weekly inspections to include vacancy and paver/sidewalk (submit once a month.
• Monthly inspections to include roof and lighting (wall-pack, parking lot poles, canopies, and tenant signage).
• Quarterly inspections to include parking light poles (whole pole with base)
• Semi-annual inspection to include the adjustment of irrigation clocks and parking lot pole timeclocks and after-hour/midnight audit (coordinate with daylight savings time).
• Annual inspection to include foot candle readings.
• Committed to maintaining a work environment that is free from all forms of discrimination.
• Comply with all OSHA Regulations and Health and Environmental Laws at all times.
• Initiates preventative maintenance programs and maintains property inspection logs.
• Keep all vacant spaces free from bugs, debris, and cobwebs.
• Look for leaks, plumbing and electrical issues.
• Maintain all work area and equipment/storage room in clean organized manner.
• Monitor property condition and report to Manager.
• Monitoring inventory and purchases, tenant work orders, sub-contractors’ performance and quality of work as needed.
• Painting and sweeping of common areas, mechanical/electrical rooms, equipment rooms, rises, backflows, curbs, etc.
• Perform pressure cleaning as needed.
• Perform work orders as assigned by management.
• Performs general maintenance such as drywall repairs, light plumbing, painting, ceiling tiles change out, etc.
• Prepare and be available for hurricane procedures and emergencies.
• Provide inspection reports in a timely manner to meet reporting deadlines.
• Provides service to tenants.
• Remove and/ or repair all potential hazards to void injuries
• Replace light bulbs and ballasts as needed.
OTHER RESPONSIBILITIES:
Any Stiles issued vehicle is to be kept clean and washed at all times. Schedule any maintenance on the Enterprise App for the Stiles’ vehicle. Personal basic tools are required. On Call is required.
EDUCATION and EXPERIENCE:
2-4 years related work experience. Education or equivalent training, High School
Diploma or GED equivalent. English skills.
OTHER SKILLS and ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Basic computer skills are required.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to stand, walk, and sit and to use hands to handle, or feel tools, or controls; to reach with hands and arms; and talk or hear. Climb and work from ladders. The employee must lift and/or move up to more than 75 pounds. Specific vision abilities required by this job include close, distant, color, peripheral, vision as well as depth perception and the ability to adjust focus.
- Type: full-time
- Education: Education or equivalent training, High School Diploma or GED equivalent. English skills.
- Minimum Experience: 2-4 years related work experience
- Reference ID:
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Property Manager Ft. Lauderdale
Responsible for the overall physical and fiscal property operation.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Administers lease agreements.
- Maintains quality tenant relations and builds positive relationships through regular site visits with tenants
- Maintain property through development and implementation of preventative maintenance programs working with Stiles Maintenance and Contractors.
- Monitor expenses pursuant to operating budget. Collects monthly rent payments, contacts delinquent tenants, structures repayment agreement and works with attorneys on collection, litigation and evictions.
- Follows up on all maintenance requests and assists tenants with operation questions and concerns.
- Prepares various monthly reports, operating expense reconciliations, annual business plans and annual property budgets including income and owner expenses, and capital expenses.
- Works with Development on planning of new projects including building specification recommendations and the preparation of operating and start-up budgets.
- Works closely with asset management in implementing a business plan.
- Conducts on-site inspections, including vacancies, by visiting each property at least once a week and developing a work list.
- Monitors tenant improvements.
- Manages/oversees all construction and renovation projects.
SUPERVISORY RESPONSIBILITIES:
- Support personnel, clerical, and secretarial people directly report to this position.
- Responsible for scheduling, assigning work, interpreting higher level directions, recommending increases, transfers and discharges.
- Type: full-time
- Education: Bachelors in business, accounting or related field.
- Minimum Experience: 2-3 years commercial experience, preferably retail.
- Reference ID: PM - Ftl
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