Careers

• Answer all incoming telephone lines. Ensure that phones are tended to by 8:00 am each morning and forwarded at 5:00 pm each evening.
• Determine urgency and respond to all inquiries/requests promptly.  Prepare work order requests and dispatch promptly.  Track completion and follow-up on open work order requests daily and report findings of any chronic unresolved service requests to Property Manager.
• Greet office visitors in a friendly and professional manner, offer visitors refreshments, and maintain receptionist desk, reception area, kitchen, copy room and conference room in a neat and organized manner.
• Open and stamp all incoming mail and distribute accordingly daily. Handle all outgoing mail.
• Coordinate maintenance service for all office equipment, order and maintain office supply inventory, and maintain postage meter.
• Initiate tenant notifications of all building activities, initiate security notifications of events requiring security assistance.
• Coordinate tenant parties and Christmas decorations.
• Order tenant signage, update web directory.
• Prepare monthly tenant invoices to include credits, write-offs, and miscellaneous billings (i.e., electrical, OT HVAC, building services, late fees, etc.) and forward copies of all invoices to Accountant in charge of property promptly.
• Code all incoming invoices timely and submit to Assistant Property Manager for processing.
• Ensure all tenant and vendor certificate of insurance are updated and filed in accordance with the Stiles Management standards.  Utilize a tickler system to maintain and record certificates.  Send reminder letters and make phone calls as necessary and update expiration dates in Vendor Insurance Spreadsheet.
• Provide assistance to the Property Manager in preparation of budget and business plan as necessary.
• Maintain property management filing system, lease files, a/p files, construction files, vendor contract files in a current and organized fashion.
• Maintain the Building Access Card System data base in a current and organized fashion.  All access card activations, deactivations or changes need to be completed on a daily basis. Create an invoice for every new card that is issued and provide the parking vendor with a copy of all access card invoices to enable them to track all monies due.  Update the Access Card List as needed and submit updated copies to the security guards and to the garage cashiers.
• In general, perform administrative duties as required for the Property Manager.
• Other projects and duties as assigned by the Property Manager, Senior Engineer and Regional or Corporate offices.

• Type: full-time
• Education: Associate's Degree
• Minimum Experience: 5 years
• Reference ID: Admin - FTL

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• Assists and administers lease agreements
• Maintains quality tenant relations and builds positive relationships with tenants via phone or email. Inspect properties when directed by Manager
• Assists with implementation of preventative maintenance programs working with Stiles Maintenance and Contractors
• Collects monthly rent payments, contacts delinquent tenants
• Follows up on all maintenance requests and assists tenants with operation questions and concerns
• Assists in budget preparation, information gathering and data input
• Assists in the preparation of new projects gathering information for operating and start-up budgets
• Completes weekly timesheets
• Completes the monthly reports for the Managers approval. Coordinate with Accounting Department on property accounting issues (i.e. rental charges, invoicing, reconciliation’s, tenant billing and invoicing processing)
• Process tenant reimbursements (card applications, invoices, conference room) to accounting and generate individual invoices for each tenant
• Performs vacant space inspections
• Monitor and dispatch maintenance services via Workspeed as necessary and advises manager of work activity
• Complete Welcome Tenant Packages, Rental Commencement Letters and Tenant Space turnover
• Coordinates tenant move-ins and move-outs
• Maintain emergency notification list from tenants and vendors
• Answer incoming calls
• Open, date stamp, distribute daily mail
• Order office supplies
• Maintain office equipment leases; coordinate repairs
• Maintain staff meeting minutes
• Maintain inventory lists
• Maintain filing current
• Draft tenant newsletters
• Responsible for maintenance of:
  • Emergency Procedures
  • Tenant Information Handbook
  • Standard Operating Procedures Manual
  • Emergency contact lists (tenant, vendor & staff)
  • Tenant & Vendor Insurance Reports
  • Tenant Occupational License
• Review for accuracy:
  • Lease Abstracts
  • Lease Commission invoices / matches agreement
• Maintains and Reports Risk Management Policies and Incidents – immediately upon occurrence
• Verify completeness of property files and property binders
• Maintains good relations with:
  • Tenants
  • Vendors
  • Brokers
• Work with office members to achieve objectives
• Prepare vendor contracts
• Maintain vendors insurance current and consistent with contract requirements
• Maintain vendor information
  • contract start date
  • certificate of insurance information
  • send W-9 to vendor for completion
• File W-9 in binder and vendor file
• Set up and maintain vendor files
• Handle tenant complaints
• Maintain key system logs
• Ensure signage for new tenants is obtained
• Code payables and input for manager’s approval
• Set up and maintain lease and property files
• Maintain tenant insurance current and consistent with lease requirements
• Send and file tenant rent statements monthly
• Initiate tenant lobby events
• Order tenant anniversary lunches/gifts
• Respond to tenant & vendor inquiries
• Maintain and prepare security after hours log
• Maintain tenant conference room reservations
• Maintain and update cleaning log
• Review security log and note items of concern and generate work-orders
• Process card access applications and make cards
• Other duties may be assigned which are consistent with the position.

• Type: full-time
• Education: Minimum of an Associates Degree preferred.
• Minimum Experience: 1-3 years experience, preferably with commercial property management.
• Reference ID: APM - Tampa

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• Must have knowledge of HVAC systems/chillers, fire control, standby generator, security systems and energy management systems.  
• Knowledge of LEED/green sustainable practices for office building systems. 
• Perform this role with professionalism, enforcing Stiles Corporation’s standard of conduct, policies with employees and sub-contractors.  
• Initiate preventative maintenance programs.  
• Supervise junior maintenance personnel. 
• Plans weekly work schedule.   
• Monitors inventory and purchases materials as needed.   
• Ensures contractors comply with contract specifications.  
• Performs work orders as assigned by management.   
• Monitors property condition and reports to Manager.  
• Provides service to tenant. 
• Responsible for all aspects of building operations including: Life safety systems, lighting systems, HVAC system, generator system, plumbing and security systems and any other task that management deems necessary.  
• Initiates preventative maintenance programs.  
• Supervise maintenance personnel, training, scheduling, safety procedures. 
• Hire maintenance candidates.  Committed to maintaining a work environment that is free from all forms of discrimination.   
• Monitoring inventory and purchases, tenant work orders, sub contractors performance and quality of maintenance work.   
• Evaluates Bids and means and motives. 

• Type: part-time
• Education:
• Minimum Experience: 3-5 years experience. Education or equivalent training. Knowledge of standard building equipment and machinery, especially HVAC systems/chillers
• Reference ID: Bldg Egr (Orlando)

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ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
• Weekly inspections to include vacancy and paver/sidewalk (submit once a month.
• Monthly inspections to include roof and lighting (wall-pack, parking lot poles, canopies, and tenant signage).
• Quarterly inspections to include parking light poles (whole pole with base)
• Semi-annual inspection to include the adjustment of irrigation clocks and parking lot pole timeclocks and after-hour/midnight audit (coordinate with daylight savings time).
• Annual inspection to include foot candle readings.
• Committed to maintaining a work environment that is free from all forms of discrimination.
• Comply with all OSHA Regulations and Health and Environmental Laws at all times.
• Initiates preventative maintenance programs and maintains property inspection logs.
• Keep all vacant spaces free from bugs, debris, and cobwebs.
• Look for leaks, plumbing and electrical issues.
• Maintain all work area and equipment/storage room in clean organized manner.
• Monitor property condition and report to Manager.
• Monitoring inventory and purchases, tenant work orders, sub-contractors’ performance and quality of work as needed.
• Painting and sweeping of common areas, mechanical/electrical rooms, equipment rooms, rises, backflows, curbs, etc.
• Perform pressure cleaning as needed.
• Perform work orders as assigned by management.
• Performs general maintenance such as drywall repairs, light plumbing, painting, ceiling tiles change out, etc.
• Prepare and be available for hurricane procedures and emergencies.
• Provide inspection reports in a timely manner to meet reporting deadlines.
• Provides service to tenants.
• Remove and/ or repair all potential hazards to void injuries
• Replace light bulbs and ballasts as needed.

OTHER RESPONSIBILITIES:
Any Stiles issued vehicle is to be kept clean and washed at all times. Schedule any maintenance on the Enterprise App for the Stiles’ vehicle. Personal basic tools are required. On Call is required.

EDUCATION and EXPERIENCE:
2-4 years related work experience. Education or equivalent training, High School
Diploma or GED equivalent. English skills.

OTHER SKILLS and ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to  perform the essential functions. Basic computer skills are required.

PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to stand, walk, and sit and to use hands to handle, or feel tools, or controls; to reach with hands and arms; and talk or hear. Climb and work from ladders. The employee must lift and/or move up to more than 75 pounds. Specific vision abilities required by this job include close, distant, color, peripheral, vision as well as depth perception and the ability to adjust focus.

• Type: full-time
• Education: Education or equivalent training, High School Diploma or GED equivalent. English skills.
• Minimum Experience: 2-4 years related work experience
• Reference ID:

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ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Administers lease agreements.
• Maintains quality tenant relations and builds positive relationships through regular site visits with tenants
• Maintain property through development and implementation of preventative maintenance programs working with Stiles Maintenance and Contractors.
• Monitor expenses pursuant to operating budget. Collects monthly rent payments, contacts delinquent tenants, structures repayment agreement and works with attorneys on collection, litigation and evictions.
• Follows up on all maintenance requests and assists tenants with operation questions and concerns.
• Prepares various monthly reports, operating expense reconciliations, annual business plans and annual property budgets including income and owner expenses, and capital expenses.
• Works with Development on planning of new projects including building specification recommendations and the preparation of operating and start-up budgets.
• Works closely with asset management in implementing a business plan.
• Conducts on-site inspections, including vacancies, by visiting each property at least once a week and developing a work list.
• Monitors tenant improvements.
• Manages/oversees all construction and renovation projects.

SUPERVISORY RESPONSIBILITIES:

Support personnel, clerical, and secretarial people directly report to this position. Responsible for scheduling, assigning work, interpreting higher level directions, recommending increases, transfers and discharges. 

EDUCATION and EXPERIENCE:

Bachelors in business, accounting or related field. 4-7 years commercial experience.  

COMPUTER SKILLS:

Must have excellent computer skills especially with MS Word and Excel.

OTHER SKILLS and ABILITIES:

• • Excellent customer service skills
  • Team player
  • High integrity and honest
  • Multi-tasker
  • Tactful and diplomatic

• Type: full-time
• Education: Bachelor's Degree
• Minimum Experience: 4-7 years commercial experience.
• Reference ID: PM

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Key Responsibilities 

1. Property Operations & Maintenance

• Oversee the daily operations and maintenance of the property, ensuring compliance with LEED and WiredScore standards. 

• Partner with engineering and janitorial teams to maintain the highest levels of cleanliness, functionality, and tenant satisfaction. 

• Implement preventive maintenance programs to preserve building systems and infrastructure. 

2. Tenant Relations

• Serve as the primary point of contact for tenants, fostering positive relationships and addressing concerns promptly. 

• Ensure tenant satisfaction by conducting regular surveys and responding to feedback. 

• Manage lease compliance and coordinate tenant move-ins, build-outs, and renewals. 

3. Financial Management

• Develop and manage annual operating budgets, capital plans, and expense forecasts. 

• Oversee rent collection, lease administration, and financial reporting. 

• Identify opportunities to improve NOI through cost control and revenue enhancement initiatives. 

4. Sustainability & Technology Leadership

• Promote the building’s LEED Gold certification by implementing sustainable practices and tracking energy and water efficiency metrics. 

• Leverage the WiredScore Platinum infrastructure to enhance tenant connectivity and implement cutting-edge technology solutions. 

5. Leadership & Collaboration

• Supervise and mentor on-site staff, fostering a collaborative and high-performing team culture. 

• Work closely with ownership, asset managers, and vendors to align property goals with strategic objectives. 

• Stay informed on market trends, local regulations, and best practices in property management. 

Portfolio: 

Job description includes overseeing and managing additional properties with supporting staff. 

Qualifications 

• Education: Bachelor’s degree in business administration, real estate, or a related field. 

• Experience: Minimum of 7-10 years of commercial property management experience, preferably in Class A office buildings. 

• Certifications: CPM, RPA, or equivalent preferred; LEED accreditation is a plus. 

• Skills: 

• Strong financial acumen and budget management experience. 

• Proven ability to manage large-scale operations with sustainability and technology integration. 

• Exceptional interpersonal, leadership, and communication skills. 

• Proficiency in property management software, Microsoft Office Suite, and familiarity with smart building technologies. 

About 110 East 

110 East is South End Charlotte’s premier office destination, boasting state-of-the-art amenities, superior tenant connectivity, and a commitment to environmental responsibility. Designed for the modern workforce, the property offers unparalleled access to public transit, walkable retail, and vibrant urban living. 

PHYSICAL DEMANDS: 

The physical demands described here are representative of these that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the duties of this job, the employee is regularly required to stand, walk, sit and to use hands to handle or feel, to reach with hands; and arms, and talk or hear.   

The employee must lift and/or move up to 25 pounds.  Specific vision ability required by this job include close, distant, color, peripheral, vision as well as depth perception and the ability to adjust focus 

• Type: full-time
• Education: Bachelor's Degree or equivalent experience.
• Minimum Experience: 7+ years of experience in Commercial Real Estate.
• Reference ID:

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• Must have extensive knowledge of HVAC systems, fire control, standby generator, security systems and all other related station equipment
• Extensive knowledge of LEED/green sustainable practices
• Perform this role with the highest professionalism, enforcing standards of conduct, policies with employees and sub-contractors
• Monitor the safety of the stations, report incidents with documentation and mitigate loss
• Initiate preventative maintenance programs along with tracking and scheduling tasks
• Input all required reports to the Maintenance Management System
• Supervise station maintenance personnel
• Plans weekly work schedule and assigns tasks
• Monitors inventory and purchases materials as needed
• Ensures contractors comply with contract specifications
• Performs work orders as assigned by management
• Monitors property condition and reports to Manager
• Responsible for all aspects of station operations including: Life Safety systems, lighting systems, HVAC system, elevator/escalator, generator system, plumbing and security systems and any other tasks that management deems necessary
• Supervise maintenance personnel, training, scheduling, safety procedures
• Committed to maintaining a work environment that is free from all forms of discrimination
• Procures and evaluates proposals
• Provides training of roll-up and sliding doors, door hardware and lock maintenance
• Sets goals and objectives–short-term and long-term–for maintenance staff.
• Solicits bids in accordance with procurement requirements.
• Oversees preparation of reports, such as statistical and data analysis reports.
• Performs and oversees the daily, weekly, monthly, and annual operational tasks required in the Contract Documents

• Type: full-time
• Education: High School Diploma or equivalent
• Minimum Experience: 2-4 years
• Reference ID: Station Maint Tech

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• Proactive in maintaining workflow with TPM team.
• Update and follow-up on delegated tasks to ensure timely completion.
• Take initiative in manager’s absence.
• Duties may include fielding telephone calls, receiving and directing visitors, word processing, filing, copying and faxing. Review, prioritize and direct incoming correspondence to appropriate team members.
• Accurately maintain TPM projects and Development site on SharePoint.
• Process expenses and reimbursements.
• Handle administrative details for team projects and managers.
• Coordinate the production of information packages, proposals, and RFP responses as requested.
• Audit job costs reports to maintain accuracy.
• Manage permit process throughout project lifecycle, including:
  • Submitting all required documents to the City and County.
  • Regularly communicate permitting updates with Project Manager.
  • Interact with City officials regarding permitting questions and issues.
• Coordinate contracts and project budget monitoring.
• Process closeout packages with appropriate construction company.
• Facilitate TPM Meetings.
• Manage billing report in Microsoft Excel and work with Accounting to create progress billing invoices.
• Assist with the coordination of all team members (Architecture, Construction, Leasing/Marketing, Property Management and Asset Management) to ensure timely delivery of projects.
• Review, code, route and track all invoices (including project-related invoices, reimbursables, and TPM fee invoices) and check requests for project manager approval.
• Maintain TPM Project list on SharePoint.
• Create project numbers as needed.
• Maintain office supply inventories.

• Submit work orders or IT tickets as needed for maintenance of office and work machines.

QUALIFICATIONS:

This position calls for flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and professionals. The ability to quickly learn new software, internet research abilities, and strong verbal and written communication skills are required.

Certified Notary (certification can be achieved once hired.)

EDUCATION and EXPERIENCE:

Completion of high school education or its equivalent is required.  Associates Degree preferred.  Minimum of  five years’ experience in a high level administrative role.

COMPUTER SKILLS:

Must possess a good working knowledge of computer/keyboard skills including Microsoft Office Suite (i.e. Outlook, Word, and Excel).

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Type: full-time
• Education: High school education or its equivalent is required.
• Minimum Experience: Minimum of five years’ experience in a high level administrative role.
• Reference ID: TI Admin

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